1101 works round the clock to ensure express delivery of all your orders. We typically ship all orders the same/next day.

These may take upto 5 working days to be delivered to you depending on where you are. 

1101 allows you to exchange your garment for a different size or style of same or higher value. This maybe done within 14 days from the date of delivery. 

You can request an exchange by clicking on the '' icon, add your phone number/email id and after verification, you can choose what you'd like to return. 

Please bear in mind that this exchange will be allowed only for unused, unworn, unwashed, undamaged garments with no smell of perfumes/detergents or any marks or makeup/tan along with all original tags attached after this passes our in house quality check. 

Once you decide on an exchange, you can write to us at sales@elevenoone.in and we'll issue a return receipt and have a courier collect the order from you within 48 hours.  

1101 is happy to accept a return and offer a full refund of a garment if you're not happy with your purchase within 14 days from date of delivery. 

You can write to us on sales@elevenoone.in & we'll help you process your return within 48 hours from your email.

Please bear in mind that this refund will be processed only for unused, unworn, unwashed, undamaged garments with no smell of perfumes/detergents or any marks or makeup/tan along with all original tags attached after it passes our in house quality check. Please also note, the amount refunded will be after subtracting the shipping cost.